Frequently Asked Questions
Everything you need to know about our rainwear and outdoor apparel.
How do I know which size to choose for my Schmuddelwedda jacket?
Most of our jackets have a casual, slightly oversized fit to allow for layering. We recommend checking the specific size chart on the product page or ordering your standard size for a comfortable fit.
Are Schmuddelwedda coats completely waterproof?
Yes, our functional rain coats are designed with coated materials and taped seams to ensure you stay dry even in heavy northern weather. Please check the 'Water Column' rating in the product description for specific protection levels.
How long does shipping take and what are the costs?
We typically process orders within 24-48 hours. Standard shipping within Germany takes 2-4 business days. International shipping times vary by destination. Free shipping is available on orders over a specific threshold as indicated at checkout.
What is your return policy?
You can return any unworn items with original tags attached within 30 days of delivery. Once we receive your return, we will process your refund to the original payment method within 7-10 business days.
How should I care for my functional rainwear?
To maintain the waterproof coating, we recommend washing at 30°C with a liquid detergent specifically for functional textiles. Avoid fabric softeners and do not tumble dry; instead, let the garment air dry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Klarna (Pay Later), and Apple Pay to ensure a secure and convenient checkout experience.